HTTP Error 503 - Service
unavailable
Introduction
The Web server (running the Web site) is currently unable to
handle the HTTP request due to a temporary overloading or maintenance of the
server. The implication is that this is a temporary condition which will be
alleviated after some delay. Some servers in this state may also simply refuse
the socket connection, in which case a different error may be generated because
the socket creation timed out.
503 errors in the HTTP cycle
Any client (e.g. your Web browser or our CheckUpDown robot) goes
through the following cycle when it communicates with the Web server:
- Obtain an IP address from the IP name of the site (the site
URL without the leading 'http://'). This lookup (conversion of IP name to IP
address) is provided by domain name servers (DNSs).
- Open an IP socket connection to that IP address.
- Write an HTTP data stream through that socket.
- Receive an HTTP data stream back from the Web server in
response. This data stream contains status codes whose values are determined by
the HTTP protocol. Parse this data stream for status codes and other useful
information.
This error occurs in the final step above when the client
receives an HTTP status code that it recognises as '503'. Frank Vipond.
September 2010.
Fixing 503 errors
The Web server is effectively 'closed for repair'. It is still
functioning minimally because it can at least respond with a 503 status code,
but full service is impossible i.e. the Web site is simply unavailable. There
are a myriad possible reasons for this, but generally it is because of some
human intervention by the operators of the Web server machine. You can usually
expect that someone is working on the problem, and normal service will resume
as soon as possible.
Please contact the system operators of the Web site (e.g. your
ISP) to determine why the service is down. They will be in a much better
position to help you than we are for this type of error.